Property Management - Rentals - Maintenance - Sales

© 2008 Tenerife South Management Services

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Local 4, Calle Paris,

Edificio Amarillo

Cristian Sur,

Los Cristianos, Arona

Tenerife, 38650

Tel.   (0034)  922 752729

 

Fax.  (0034)  922 750862

 

Mob. (0034)  606264442

                    662530857

Low-Cost Tel. No. (0844)5983377

 

 

 

We Care Where You Stay
E-mail :  tsms4apartments@yahoo.co.uk
www.
.com
E-mail : info@tenerifesouthmanagementservices.com
Since
1991
Acceptance Mark

Property Rentals

Property Cleaning

Holiday Changeovers

Laundry

Property Maintenance

Meet & Greet Service

Airport Transfers

Welcome Packs

Celebration Welcome Packs

Property Security Inspections

Painting & Decorating

Property Spring Cleans

Gardening

Insurance Arranged

Pool Maintenance

Key Holding

Furniture Storage

Property Furnishing

24 Hour Call Out

Refurbished Kitchen

 

 

Property Rentals

We know at Tenerife South Management Services how difficult it can sometimes be to rent your overseas property when you are thousands of miles away, so our aim is to take all the hassle and strain of renting your property for you.

 

Even though we have a great all year round climate here in Tenerife, there are still times when it is quiet, and competition for letting property is fierce, but with our reputation and knowledge of the rental market along with our established customer base, we will do our utmost to make sure that our clients get there fair share of the rentals. While there are no guarantees, we strive to rent your property as often as possible and get a realistic price for you.

 

We also encourage you to find clients yourselves, to advertise and promote your property so as to achieve the letting potential. All we ask is that you keep us fully informed and up to date of any enquires, provisional or confirmed bookings, so as to avoid any cross or double bookings, and also to ensure that when your guests arrive  the property is cleaned, welcoming  and ready for occupation, to allow your clients to have a stress free holiday and ultimately come back time and time again. So to help you achieve the full rental potential of your property we will:

 

- Create a web page advert within our web site

- Create a map and location section

- Take a large selection of pictures of your property, to include on your advert

- Create an in house booking account and calendar specific to your property

-  Negotiate prices and discounts for rental periods longer then the normal one or two weeks

- Handle all booking enquiries and admin specific to your property

- Collect any rental fees, security deposits, rental balances

- Facilitate payment via PayPal, Debit Card, Cheque etc.

- Compile a welcome  information pack in your property, showing local information, complex rules, contact numbers, etc, etc.

- Advertise on our own and other web sites, and with agents both in Tenerife and the UK

 

The price you require for your apartment rental, is the actual price you will receive but the property will be advertised with  an additional 20% on the rental price to cover all admin costs.

Please Note

If you are also marketing your own property for bookings or are using the property yourself please let us know before you confirm your own enquiry, this is so that we can keep the calendar up to date to  avoid double or cross bookings. We will keep you informed via email so please check your mail regularly. If you have guests of your own visiting your property we will require an expected arrival time and contact details.

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Property Cleaning

Here at Tenerife South Management Services we pride ourselves in the knowledge that we take the cleaning of our properties very seriously. It is not unusual to see a cleaner go into a property with just a mop in hand, and come out ten minutes later and deemed to have cleaned the premises. We don’t work like that, everyone of our cleans are done to a listed routine so as to make sure that every time we clean a property, we know that the result will be of a very high standard. We have three cleaning services to offer our clients.

 

 

Full Clean / Holiday Changeover Clean

- Empty all bins and washout, replenish bin liners

- Clear fridge and kitchen cupboards of any foodstuff

- Discard old clothes hangers and any items left by the previous tenant

- Collect and bag dirty bed linen, towels, tea towels, bath mat

- Turn mattresses and make up beds with fresh linen

- Clean glass/mirrors throughout the property

- Clean and sanitize the bathroom, sink,bidet,wc, bath/shower, fresh towels, toilet roll and toilet flush

- Clean all kitchen surfaces, cupboards, fridge, oven & hob and all utensils and equipment

- Sweep the property throughout

- Vacuum soft furnishing,dust and polish all surfaces and ledges

- Wipe any marks from paintwork, switches

- Mop the property throughout, with our own special cleaning fluid.

- Air freshen the property

- Brush,mop all outdoor areas and clean outdoor furniture

- Leave welcome packs if required

- Check all light bulbs and electrics

 

For every property we have a log book to note and record any defects,breakages or damage, any thing of a serious nature will be reported to the property owner on return to the office.

 

 

Half Clean

- Empty all bins and replace bin liners

- Collect and bag all bed linen and towels

- Remake the beds with fresh linen and replenish towels

- Clean & sanitize bathroom wipe surfaces

- Wipe all kitchen surfaces

- Sweep and mop throughout

- Dust and polish all free surfaces

 

We do not touch or move any of the guests belongings , clothes, toiletries or anything else that is not part of the properties fixture and fittings.

It is up to the property owner to inform any guests that a half clean is included with a laundry change.

We only do a half clean at the request of the property owner.

 

 

Spring Clean

The same as the full clean, plus:

- All furniture moved out of each room, paintwork, walls, cupboards, fixtures and fittings all wiped down .

- Kitchen cupboards and draws emptied and washed down, oven scoured if required,

- All crockery, cutlery, utensils, pots and pans, glasses cleaned

- Curtains washed or dry cleaned

- Patio furniture washed , doors, grills, gates washed down

 

Again this clean is only at the request of the property owner

 

 

Laundry

In the past we have outsourced our laundry requirements, but we are now in the process of handling our laundry in house, which would give us greater control of the finished items, and the integrity of the linen and towels (it won’t get lost or replaced by older items). Anything that is too large or delicate will be sent to a dry cleaning company and charged accordingly.

 

 

Property Maintenance

In the event of any unforeseen mishap, we are there to assess the problem and get it sorted as soon as possible. For common everyday mishaps, ie, bulbs blown, electric tripped, kettle/toaster burnt out, toilet not working, locks jammed, etc, we will get it sorted out ASAP, and inform the property owner at a later date. For larger jobs, ie, new water tank, new toilet, replacing oven/ hob, we will seek permission from the property owner before any work is carried out.

In the case of an emergency and we cannot contact the property owner we will assess the problem and rectify it with the minimum outlay.

We also have our own maintenance man on call, in the event any property owner wants any remedial work, or refurbishment work we are at hand to offer them quotes for the work required.

 

Have a look on the REFURBISHED KITCHEN  page to see one of the projects we have completed.

 

 

Meet & Greet Service

Don’t like using the Taxi service from the airport, or you want peace of mind when you arrive at Tenerife, for that special client, or special occasion , or if you just want to impress someone, then use our meet and greet service. We will meet and take the clients to the property, and make sure they are familiar with the appliances, locks and complex information

 

 

Airport Transfers

We are available within office hours to take your clients to the airport, it can be booked direct by the client through our office, telephone numbers and details are in the information pack supplied in your property

 

 

Welcome Packs

For late arrivals, special guests or just to add that little bit of finesse, we will put in a welcome pack at the request of the property owner. A welcome pack can be made up with whatever content is required. The basic starting packs have Tea bags, Coffee, Milk, Water, Sugar, Bread, Butter, Jam, and things like Wine,Champagne, Beers, Flowers Etc, Etc can be added should you wish.

again this can be ordered though the office

 

 

Property Security Inspections

Our security checks are geared towards the property owners requests, and again incorporating the property log book, we have a check list of standard inspection points:

- Inspect the exterior of the property, check drainage, doors, locks windows

- Check the interior for damage, damp  and any leaks

- Curtains and blinds checked for mould

- Air fresh the property

- Check for pest and vermin

- Run water and flush toilets

- Water plants, Indoor, balcony and terrace.

- Check security

 

 

Painting & Decorating

We have a very good staff painter and decorator that does all our work, he would work closely if required with the property owner, in picking colours or design, and arrange a time for work commencement and completion.

 

 

Gardening

We will look after your garden while your property is unattended, weeding, pruning, planting, grass cutting and watering. Any new plants required would be charged at cost.

If you required any landscaping we would be able to arrange a quote for you from our local and reliable contractor

 

 

Insurance

We can arrange any kind of insurance for our property owners, we deal with a reputable world wide insurance company, and can obtain immediate cover for most insurance needs, and we guarantee you will be happy with any quotes given, the most common covers are building cover, contents cover,vehicle insurance,health insurance, we will also arrange for the agent to call on you for all your insurance needs.

 

 

Pool Maintenance

Our cleaning and maintenance plans are designed to suit any budget and situation. We will work with you to create the best scheme to meet your requirements.

all our prices are based on the standard  pool without pool heaters.

What the price Includes:

 

- All sanitation chemicals for chlorine systems

- Check and clean out skimmers

- Check water for chlorine and PH and adjust as necessary

- Remove all debris

- Sweep and Hoover

- Check filters – back wash and rinse when necessary

- Algaecide 3 times per year

- Clean around water level

 

 

Secure Key Holding

We will be your key holding and contact agent for your business and residential properties here in Tenerife, if you are selling, letting, or just using the property yourself, at least you will have the peace of mind to know that there is someone here that can access your property on your behalf, to resolve whatever problem there might be, or to just show someone the property.

we could also incorporate a security inspection if the property owner decided they needed that service

 

 

Furniture Storage

If you are purchasing new property, moving furniture from one property to another, waiting for a new build to be completed, selling your property without fixtures and fitting, then we can arrange storage for all your belonging, for short term, long term, by the week, please enquire about this service via our office

 

 

Property furnishing

As we have an established client base we have been able to arrange some discounts on furnishings and fittings, we will under your direction purchase and dress your property, get soft furnishing, get curtains and covers made up

 

 

24 Hour Call Out

Whilst we strive to make sure that everything in the properties we look after are in first class working condition, it does not mean that there will not be any accidents or emergencies, that is why we have a 24 hour call out number seven days a week, who can predict if a water boiler breaks, or plumbing leaks, or if someone gets locked out, we must add that there will be a surcharge added to the call out charge, for "Silly" reasons.

 

Just click on any of the  services above

for  a full comprehensive explanation

Before

After

Refurbished Kitchen

Services.